Essential Services

Check out these resources for caregiving assistance

There’s a lot to consider when setting up aging services. Fortunately, many organizations provide helpful resources for a range of situations. We have organized this list by service categories, including resources we are familiar with to best help you in your efforts.

You can also review lists of specific Chicago-area organizations online at Seniors Blue Book, ( and Elderwerks Educational Services (

Quality is paramount in choosing service providers. Consider whether a provider is an active member of a local professional group, such as the Illinois Continuity of Care Association ( For some services, you can also check providers’ star rating from the Centers for Medicare & Medicaid Services ( 

These umbrella agencies connect older adults and caregivers to community services: AgeOptions in suburban Cook County (, AgeGuide in the collar counties (, and the Chicago Department of Family & Support Services in the city of Chicago ( The Illinois Department on Aging also has a senior helpline that you can call for assistance in a variety of areas, including reporting elder abuse and medical coverage: 1-800-252-8966. 

As we discover more resources, we will expand this list. 


Types of community resources

• Senior advocacy organizations 

• Area agencies on aging

• Housing assistance programs

• Nutrition and food services

• Protective services


Report elder abuse to the Illinois Department of Aging: Adult Protective Services Hotline 



Home-delivered meals

City of Chicago Family & Support Services

Meals on Wheels or call: 312-744-4016


End-of-life resources 

Aging with Dignity

Advance directives

Practitioner Orders for Life-Sustaining Treatments


General information 

The Chicago Department of Family and Support Services

Chicago Senior Services Hotline

312-744-4016 (Monday through Friday, 9 a.m. to 5 p.m.)



For financial information, visit or call

The Consumer Financial Protection Bureau

Social Security or 1-800-772-1213


For Information on Medicare and Medicaid


TTY users should call 




Toll-Free: 877-267-2323

Local: 410-786-3000

TTY Toll-Free: 800-877-8339

TTY Local: 410-786-0727


Veterans’ Resources

Veterans Affairs


Jesse Brown Department of Veterans Affairs Medical Center

main phone: 312-569-8387 

mental health care: 312-569-7225 


LGBTQ+ Housing


crisis hotline: 



Adult Day Care

CJE Senior Life



Legal Assistance

Illinois Department on Aging


Dementia and Alzheimer’s Information

Alzheimers Association

Alzheimer’s caregiving navigator


Dental Care

Chicago Dental Services Clinic for low-income dental care

University of Illinois-Chicago’s dental clinic offers reduced pricing



Hearing Aid Assistance 

Illinois Department of Human Services

Chicago Hearing Society Audiology Clinic


Prescription Assistance 

Illinois Department on Aging 

1-800-252-8966 (711 TRS)

Illinois Department of Healthcare and Family Services 

1-800-825-3518 or 217-524-5983 

TTY: 1-800-547-0466

Originally published in the Winter/Spring 2024 print issue