Award-Winning Health Journalism

Patient Portal Ethics

Older woman with short white hair, wearing a clay-colored tshirt, looks at a laptop screen.

What happens when you find out your diagnosis from a patient portal, instead of from your doctor? For more than a year, my mom suffered from a persistent, baffling cough. Two negative bronchoscopy procedures and several imaging scans later, her doctors still couldn’t figure out why she was coughing. Her pulmonologist scheduled an exploratory biopsy. […]